My Deposit didn't show up in-game!

When you submit a deposit, you create a transaction on the blockchain. 99% of the time, your $EMRD balance will update in-game within seconds of the transaction confirming.
In rare instances it's possible your deposit confirms on the blockchain successfully but fails to update off-chain. To allow players to fix this issue themselves we have a "Manual Deposit" api.
This allows you to re-submit your transaction hash to be processed again.
If your $EMRD deposit has succeeded on the blockchain but your in-game $EMRD balance has not updated do not create a ticket.
Follow the following steps to submit a Manual Deposit.

1. Copy your transaction hash

This can be found in Metamask or on Etherscan.
Copy your transaction hash

2. Click 'Manual Deposit' on the EMRD Dashboard.

Click 'Manual Deposit'

3. Paste your txn hash and then click 'Submit Deposit'

Paste your hash and then click 'Submit Deposit'