# Banned?

If you were banned but you were following all rules, please go to Discord and make a ticket in the Support > Help channel. 

#### Required Information

1. Minecraft Username
2. Date, Time, and Timezone you were banned
3. Ban Reason Shown on Screen
4. Your explanation of why you think this ban happened in error

{% hint style="danger" %}
**EMPTY UNBAN TICKETS WILL BE REMOVED. PLEASE PROVIDE ALL THE LISTED INFO!**
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cryptocraftgame.com/troubleshoot-help/banned.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.